UBM Canon Editorial Policies
We provide fair, balanced and insightful content to our audiences. And we want to be as transparent as possible about what we do.
Here are some of the basic policies we follow.
We believe that the integrity of our brands relies on full transparency regarding how and whether commerce has influenced editorial.
The relationship between ads and editorial:
UBM Canon magazines and web sites usually include advertisements. Otherwise, we couldn’t offer our content to readers without asking them to pay for it. However, the fact that we run ads does not mean editorial is influenced by advertisers.
We don’t cover advertisers simply because they are advertisers, and we don’t cover companies just so they will advertise. We don’t do quid pro quo. Our authors, editors and writers serve the audience first, foremost and fully. (Conveniently, this approach actually serves advertisers. Our publications get read precisely because they are not cloaked ads.)
Sometimes, companies pay us to create content that supports their goals. If a vendor had a say in our content, you’ll always know it. Our editors strive to make content within a sponsored resource relevant and accurate, but sponsored resources are produced outside our journals’ standard editorial processes. The sponsor typically decides what topics are covered and may review and approve the final product.
In other cases, a sponsor might provide content, such as a white paper on the benefits of a particular ingredient or type of pump or plastic, or a research project on engineers’ views toward a particular subject. Such projects, whether or not they explicitly mention a specific brand or product, will always state that the content was created with financial support and will name the financial supporter.
If we e-mail or otherwise use promotional or educational content straight from a vendor, we’ll also make it clear that it’s an ad or sponsor-provided material.
How advertisers and others in industry can work with us:
Advertisers and others who want to reach our audiences are absolutely a part of the communities we serve. Our audiences do want to know about new technologies, for example. Similarly, advertising companies stay on top of trends our audiences also care about. So, we are open to using individuals at advertising companies as writers and sources.
Here are some guidelines for making your relationship with editors as smooth as possible.
- Rather than submit a finished article for consideration, email or call the relevant editor to discuss what you have in mind. That way, you know what we need and can craft something we really can use without wasting time. Think of building a relationship with editors, not throwing content over the wall to see what sticks. It’s about being insightful and helpful.
- Know that any content will need to be impartial – really. We want the audience to use the information, so it needs to be objective.
- In general, pieces that cover trends, how-to advice or research findings are winners.
- If you have a new product, it would be helpful to provide genuine context – Is the product really new or a variation on an established product? Has it actually been around for two years even it’s still your rock-star product? How does it compare to what else there is in the field?
- We don’t only need articles. Data points, infographics, videos, images…all these are desirable.
We love an open conversation about content that works.
UBM has a policy on journalistic ethics.
Here are some key points from that document:
- UBM is an ethical company and strives to maintain the highest-possible ethical standards in its journalism – just as it does in all business activities.
- UBM subscribes to the view expressed by the US Society of Professional Journalists, which states in its own Code of Ethics: “Public enlightenment is the forerunner of justice and the foundation of democracy. The duty of the journalist is to further those ends by seeking truth and providing a fair and comprehensive account of events and issues. Conscientious journalists from all media and specialities strive to serve the public with thoroughness and honesty. Professional integrity is the cornerstone of a journalist’s credibility.”
- UBM journalists treat all members of their professional communities fairly and openly. Whatever platform we use – print, online, mobile, social media, video – we strive to deliver the complete, unvarnished truth as best we understand it at the time of writing.
- UBM journalists treat everyone they interview in a professional manner. They do not pay for interviews or confidential material – thus encouraging the recipient to falsify or sensationalise information. They do not promise favourable coverage to those who agree to be interviewed, or threaten to besmirch the reputation of those who refuse to talk. They only make inquiries into someone’s personal life if it has a direct bearing on a story of professional interest.
- Under no circumstances should journalists bribe public officials or private professionals for information. This is illegal in most jurisdictions.
- Nor must journalists plagiarise the material of others – whether words or images. This represents a breach of copyright in many jurisdictions, and would represent a fundamental breach of trust and integrity.
- In normal circumstances, journalists should not give ‘copy approval’ to interviewees. With the agreement of the editor or brand director, interviewees may be shown sight of copy on rare occasions where this is unavoidable (eg. in celebrity interviews). However, our starting point is that we employ professional journalists who have the trust of their sources. If interviewees are concerned that the facts of a story might be misconstrued, these can be checked in advance of publication, without submitting the actual text of the story to the subject. That said, there may be instances where copy approval is essential – for example, in co-branded publications. In these situations, approval should be formally given by the editor or brand director.
- Like all UBM employees, journalists must obey the law at all times.
- Journalists should not record interviews or private conversations without the consent of all parties involved. The only exceptions to this rule are where there is a genuine public interest in the story, and where approval for secret video or audio recordings has been given by editors or brand directors, and in consultation with UBM’s legal department and/or externally-approved lawyers.
- Whenever possible, UBM journalists pay their own way – including travel, accommodation, and sustenance. This is the best way to preserve our neutrality. Where it is unavoidable to accept a source’s hospitality (on an organised press trip, for example), it should be made clear at the outset that the covering of any expenses will not influence our coverage.
- We compete ferociously with our rivals, but we are open and fair. If journalists use material published by competitors, they attribute it.
UBM staff aren’t the only ones who put content on our sites, of course; we invite the community we serve to contribute. In fact, user comments, forums, and the like are a key part of keeping content balanced. If we get something wrong, you can go ahead and correct it or provide another point of view.
When users comment on the site, they have to adhere to our terms of service. This document doesn’t replace those terms, but it’s a good spot to elaborate and call out a few main points and expectations.
- Comments can’t libel someone and shouldn’t be a place for personal attacks. These sites are about solutions and discussions, not yelling.
- Comments are also not a place to run thinly disguised ads. We’re looking for comments that contribute to the conversation, not pitches.
- For those in the medical space, nobody should violate patient privacy by revealing personal health information in any kind of contributed content. Please be circumspect about revealing any personal health information in any kind of contributed content that might make it possible for a patient to be identified, such as faces.
- In some instances, we might pay users to contribute to our sites.
In short, in a confusing media world, we’re doing our very best to hew to high standards and full transparency about what we do.
Think we’re not? I want to hear about it.